Please note that using our website after reading this document constitutes acceptance of the terms. This includes consenting to the collection and processing of your personally identifying information.

Contents

  1. What to Expect From Us
  2. Your Rights to Your Data
  3. Types of Data We Collect
  4. How We Use Your Data
  5. How We Protect Your Data
  6. Legislative Requirements
  7. Health Information Policy
  8. Privacy Policy Changes
  9. Contact Us

What to Expect From Us

Your privacy is important to us. We use your data for the sole purpose of providing and improving our services. When it comes to data collecting, we follow a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it. That means we do ask for things like your name and contact details, but not unnecessary details about your life.
  • We don’t share your personal information with anyone else except to comply with the law, protect our rights, or build our business by developing our products and services.
  • We don’t store personal information on our servers unless it’s required for the ongoing operation of our site or our business. You can ask us to delete it at any time.

We will respond to any requests for assistance, questions, or feedback as soon as possible. We may also share the substance of your communication, without any personally identifiable information, to support other customers and clients who may benefit from the answers we provide (e.g. in FAQs).

If you have supplied us with any contact details, such as your email address and/or phone number, we may occasionally contact you to let you know about changes in our practice policies or request feedback regarding your experience with us. We make every effort to ensure these communications happen as infrequently as possible, and you are free to opt out at any time.

We take all reasonable measures to protect your data and we do not on-sell personal information.

Your Rights to Your Data

If you have an account on this site, you have left comments, or you have interacted with it, you can request to receive an exported file of the personal information we hold about you. This will include information you have provided through mechanisms such as contact forms, pop-ups, or special offer pages. You can also request that we edit or erase this information at any time. However, please note this does not include any data we are obliged to keep for administrative, legal, or security purposes.

We are governed by the State of Virginia.

Types of Data We Collect

Like most website operators, we collect de-identified information that web browsers and servers make available. Our purpose in collecting this data is to better understand the way visitors use our website. From time to time, we may release aggregated information – for example, by publishing a report on user trends. Even if your visit is counted, people will never be able to identify you.

Internet Protocol

We also collect information that may identify you, such as Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. This information is only ever disclosed for the reasons stated above; otherwise, it’s only visible to our website administrators.

Common types of information we collect can include:

  • The domain you used to enter our website
  • The Internet Protocol (IP) address (your unique computer number) you used
  • The type of browser (e.g., Firefox, Internet Explorer, Chrome) you used
  • The operating system (e.g., Windows, Mac OS, Unix) you used
  • The date and time you visit our website
  • The Universal Resource Locators (URLs) of the pages you visited
  • Your username, if it was used to log in at any point
  • The URL of the website that forwarded you to us, if applicable
  • Any information you voluntarily enter, such as on a contact form.

Contact Forms

Sometimes, you may choose to interact with our website in a way that requires us to collect details that may personally identify you. Common examples of this are downloading a free product, signing up for a service, completing a transaction, or filling out a contact form and asking us to contact you.

The amount and type of information we gather depends on the interaction. We may require:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Cookies and usage data
  • Other details such as comments made on the contact form.

These details will be stored in a secure database and we may use them for future marketing efforts.

Online Payments

Our website may facilitate online payments for products or services. We collect and pass payment data to the payment gateway to enable this to occur, however, we do not store any of your payment data.

Cookies

A cookie is a string of information that a website stores on your computer. Your computer shares this information every time you return. You accept that our website may place cookies on your computer to help us deliver our products and services as efficiently and effectively as possible.

These include:

  • Session cookies, which help operate our service.
  • Preference cookies, which remember your preferences and settings.
  • Security cookies, which help secure our site.

You can clear your cookies at any time by accessing the settings of your browser or smartphone.

Children

Our business does not address anyone under the age of 18. We do not knowingly collect personal information form any children. If you have any concerns about this, please contact us.

How We Use Your Data

Operating our Business

The data we collect is used for various purposes related to running our business, including:

  • Providing our services
  • Gathering information to help us improve our services
  • Allowing you to participate in interactive features of our services
  • Detecting and addressing any technical issues that may arise
  • Notifying you about any changes to our services
  • Providing customer support.

Disclosure of Third-Party Analytics

Our website uses third-party analytics providers to understand how visitors use our site. We use this information to improve our content and the user experience we offer. These include:

  • Google Analytics and Google Ads: This is a tracking code from Google that we place on our website to help us track our website visitors and show them relevant advertising. It collects data by placing a cookie on your browser when you visit our website, letting us know things like where you are from, what pages you click on, and how long you stay on our site.  You can read more about how Google uses your information this here.
  • Facebook Pixels: This is a small JavaScript code from Facebook that we place on our website to collect data, track conversions from Facebook Ads, and build audiences for future ads. They are designed to make our marketing as interesting and engaging as possible by recording things like HTTP headers, pixel information, button clicks, optional values, and form fields. Learn more about Facebook privacy and data use here.

We will not, and will not assist or permit any third party to, pass information to Google or Facebook that either company could recognize as personally identifiable information. We only gather the information we actually need to be able to deliver our products and services effectively.

We don’t collect information just for the sake of it. You are free to withhold any information you don’t wish to share online. We welcome you to call us if you don’t wish to interact with our website.

Aggregated Statistics

We may collect statistics about the way visitors behave when they visit our website. We may monitor the most popular pages, the amount of time visitors spend on each page, the number of pages visited, the most common entry and exit pages, and more. We may also use third-party services, such as Akismet, to help identify spam. We may display this information publicly, but it will be general in nature and will never include any of the personal details of our website visitors.

How We Protect Your Data

We are committed to protecting the personal information of all our website visitors. We will disclose it only to our employees, contractors, and affiliated organizations only when:

  1. They need to know the information in order to act on our behalf, and
  2. They have agreed not to share that information with others.

Some of these people and companies may be located outside the United States, however, they are all required to sign an agreement promising they will protect our data and not disclose it to others.

Necessary Retention of Data

We will retain your personal data only as long as is necessary to complete our business operations or comply with the law. We retain usage data for internal analysis purposes and delete all other data.

Transfer of Data

Your personal information may be transferred to and maintained on computers located outside your state or country of residence. You acknowledge that this may occur and you agree to such transfers. Every effort will be made to store your data securely, but you acknowledge that no method of electronic storage is 100% secure and that we cannot guarantee its absolute security.

Legal Disclosure

We may disclose your personal data where we believe, in good faith, that disclosure is necessary to protect the interest of our business, our affiliates, or the general public, or to uphold the law.

This includes:

  • Disclosure in response to a subpoena, court order, or governmental request
  • Protecting and defending personal safety of users or the public
  • Protecting and defending our company’s legal rights
  • Preventing or investigating possible wrongdoing
  • Protecting our business from legal liability.

On-Selling Data

We will never sell any personally identifying information to any third parties.

Unlikely Event of Bankruptcy

In the unlikely event that we go out of business or declare bankruptcy, we may be required to transfer our user information to a third party. That party may use your personal information in accordance with the terms set out in this policy. You acknowledge that such transfers may occur.

Legislative Requirements

California Online Privacy Protection Act (CalOPPA)

Our site does not support Do Not Track signals. This is a preference you can adjust in your web browser to inform websites that you do not want to be tracked. You can change this at any time.

This policy intends to be compliant with CalOPPA.

Nevada Revised Statutes Chapter 603A

This policy intends to be compliant with the Nevada Revised Statutes Chapter 603A.

General Data Protection Regulation (Europe)

If you are a resident of the European Economic Area, you have certain data protection rights.

The legal basis for collecting and using the personal information described in this privacy policy depend on the type of data we collect and the context. We may process your personal data because we need to perform a contract with you, if you have given us permission to do so, for payment processing purposes, or to comply with the law. This can only be done if the processing is in our legitimate interests and is not overridden by your rights, which include:

  • The right to access, update, or delete the information we have about you
  • The right of rectification if your information is inaccurate or incomplete
  • The right to object to processing of your personal data
  • The right to restrict the processing of your personal data
  • The right to receive a copy of your data in a portable and readable format
  • The right to withdraw consent to the processing of your personal data
  • The right to complain about our collection and use of your personal data

Health Information Privacy Policy

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

I. OUR PLEDGE REGARDING HEALTH INFORMATION:

We understand that health information about you and your health care is personal. We are committed to protecting health information about you. We create a record of the care and services you receive from us. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all the records of your care generated by this mental health care practice. This notice will tell you about the ways in which we may use and disclose health information about you. We also describe your rights to the health information we keep about you and describe certain obligations we have regarding the use and disclosure of your health information. We are required by law to:

Make sure that protected health information (“PHI”) that identifies you is kept private.

Give you this notice of my legal duties and privacy practices with respect to health information.

Follow the terms of the notice that is currently in effect.

Provide you prompt notice in the event of a breach of your PHI.

We can change the terms of this Notice, and such changes will apply to all information we have about you. The new Notice will be available upon request on our website.

II. HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU:

The following categories describe different ways that we use and disclose health information. For each category of uses or disclosures we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all the ways we are permitted to use and disclose information will fall within one of the categories.

For Treatment Payment, or Health Care Operations: Federal privacy rules (regulations) allow health care providers who have direct treatment relationship with the patient/client to use or disclose the patient/client’s personal health information without the patient’s written authorization, to conduct the health care provider’s own treatment, payment, or health care operations. We may also disclose your protected health information for the treatment activities of any healthcare provider. This, too, can be done without your written authorization. For example, if a clinician were to consult with another licensed health care provider about your condition, we would be permitted to use and disclose your person health information, which is otherwise confidential, in order to assist the clinician in diagnosis and treatment of your mental health condition.

Disclosures for treatment purposes are not limited to the minimum necessary standard. Because therapists and other healthcare providers need access to the full record and/or full and complete information in order to provide quality care. The word “treatment” includes, among other things, the coordination and management of healthcare providers with a third party, consultations between healthcare providers and referrals of a patient for health care from one healthcare provider to another.

Lawsuits and Disputes: We may disclose health information in response to a court, administrative order, or discovery request. We may also disclose health information about your child in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

III. CERTAIN USES AND DISCLOSURES REQUIRE YOUR AUTHORIZATION:

1. Psychotherapy Notes. We do keep “psychotherapy notes” as that term is defined in 45 CFR § 164.501, and any use or disclosure of such notes requires your Authorization unless the use or disclosure is:

a. For our use in treating you.

b. For our use in training or supervising mental health practitioners to help them improve their skills in group, joint, family, or individual counseling or therapy.

c. For our use in defending ourselves in legal proceedings instituted by you.

d. For use by the Secretary of Health and Human Services to investigate our compliance with HIPAA.

e. Required by law and the use or disclosure is limited to the requirements of such law.

f. Required by law for certain health oversight activities pertaining to the originator of the psychotherapy notes.

g. Required by a coroner who is performing duties authorized by law.
h. Required to help avert a serious threat to the health and safety of others.

2. Marketing Purposes. As a psychotherapist, we will not use or disclose your PHI for marketing purposes.

3. Sale of PHI. As a psychotherapist, we will not sell your PHI in the regular course of our business.

IV. CERTAIN USES AND DISCLOSURES DO NOT REQUIRE YOUR AUTHORIZATION. Subject to certain limitations in the law, we can use and disclose your PHI without your Authorization for the following reasons:

1. When disclosure is required by state or federal law, and the use or disclosure complies with and is limited to the relevant requirements of such law.

2. For public health activities, including reporting suspected child, elder, or dependent adult abuse, or preventing or reducing a serious threat to anyone’s health or safety.

3. For health oversight activities, including audits and investigations.

4. For judicial and administrative proceedings, including responding to a court or administrative order, although our preference is to obtain an Authorization from you before doing so.

5. For law enforcement purposes, including reporting crimes occurring on my premises.
6. To coroners or medical examiners, when such individuals are performing duties authorized by law.

7. For research purposes, including studying and comparing the mental health of patients who received one form of therapy versus those who received another form of therapy for the same condition.

8. Specialized government functions, including: ensuring the proper execution of military missions; protecting the President of the United States; conducting intelligence or counter-intelligence operations; or, helping to ensure the safety of those working within or housed in correctional institutions.

9. For workers’ compensation purposes. Although our preference is to obtain an Authorization from you, we may provide your PHI in order to comply with workers’ compensation laws.

10. Appointment reminders and health-related benefits or services. We may use and disclose your PHI to the relevant requirements of such law.

2. For public health activities, including reporting suspected child, elder, or dependent adult abuse, or preventing or reducing a serious threat to anyone’s health or safety.

3. For health oversight activities, including audits and investigations.

4. For judicial and administrative proceedings, including responding to a court or administrative order, although our preference is to obtain an Authorization from you before doing so.

5. For law enforcement purposes, including reporting crimes occurring on my premises.
6. To coroners or medical examiners, when such individuals are performing duties authorized by law.

7. For research purposes, including studying and comparing the mental health of patients who received one form of therapy versus those who received another form of therapy for the same condition.

8. Specialized government functions, including: ensuring the proper execution of military missions; protecting the President of the United States; conducting intelligence or counter-intelligence operations; or, helping to ensure the safety of those working within or housed in correctional institutions.

9. For workers’ compensation purposes. Although our preference is to obtain an Authorization from you, we may provide your PHI in order to comply with workers’ compensation laws.

10. Appointment reminders and health-related benefits or services. We may use and disclose your PHI to contact you to remind you that you have an appointment with us. We may also use and disclose your PHI to tell you about treatment alternatives or other healthcare services or benefits that we offer.

V. CERTAIN USES AND DISCLOSURES REQUIRE YOU TO HAVE THE OPPORTUNITY TO OBJECT:

1. Disclosures to family, friends, or others. We may provide your PHI to a family member, friend, or other person that you indicate is involved in your care or the payment for your health care unless you object in whole or in part. In certain emergency situations, your information may be disclosed for the limited purposes of locating you or for notification of some sort.

VI. YOU HAVE THE FOLLOWING RIGHTS WITH RESPECT TO YOUR PHI:

1. The Right to Request Limits on Uses and Disclosures of Your PHI. You have the right to ask us not to use or disclose certain PHI for treatment, payment, or health care operations purposes. We are not required to agree to your request, and we may say “no” if we believe it could affect your health care.

2. The Right to Request Restrictions for Out-of-Pocket Expenses Paid for In Full. You have the right to request restrictions on disclosures of your PHI to health plans for payment or health care operations purposes if the PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full.

3. The Right to Choose How We Send PHI to You. You have the right to ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address, and we will agree to all reasonable requests.

4. The Right to See and Get Copies of Your PHI. Other than “psychotherapy notes,” you have the right to get an electronic or paper copy of your medical record and other information that we have about you. We will provide you with a copy of your record, or a summary of it, if you agree to receive a summary, within 15 days of receiving your written request, and we may charge a reasonable, cost-based fee for doing so.

5. The Right to Get a List of the Disclosures We Have Made. You have the right to request a list of instances in which we have disclosed your PHI for purposes other than treatment, payment, or health care operations, or for which you provided me with an Authorization. We will respond to your request for an accounting of disclosures within 60 days of receiving your request. The list we will give you will include disclosures made in the last six years unless you request a shorter time. We will provide the list to you at no charge, but if you make more than one request in the same year, we will charge you a reasonable cost-based fee for each additional request.

6. The Right to Correct or Update Your PHI. If you believe that there is a mistake in your PHI, or that a piece of important information is missing from your PHI, you have the right to request that we correct the existing information or add the missing information. We may say “no” to your request, but we will tell you why in writing within 60 days of receiving your request.

7. The Right to Get a Paper or Electronic Copy of this Notice. You have the right to get a paper copy of this Notice, and you have the right to get a copy of this notice by e-mail.

8. The Right to Make a Complaint. You can complain if you feel we have violated your rights by contacting us at (571) 620-6181. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints. We will not retaliate against you for filing a complaint.

For questions or clarification regarding this Privacy Policy, please contact Elysian Psychological Services’ Practice Manager and Privacy Officer, Cory Mariano, at 571-620-6181 or info@elysianps.com

Privacy Policy Changes

We may change our privacy policy from time to time. This is done at our sole discretion, although most changes are likely to be minor. We encourage our website visitors to check this page each time they access our website to ensure they understand the way we use and protect their data.

Continued use of our website after reading this document constitutes acceptance of the terms.

Contact Us

If you have any questions, comments or concerns about this document, please contact us.

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